FAQ

Frequently Asked Questions (FAQ) 

Welcome to our FAQ section! Here you’ll find answers to the most common questions our customers ask. If you don’t see the answer you’re looking for, feel free to Contact Us directly.

1. What products does theshoppingvip offer?

We offer a wide range of products, including electronics, clothing, home goods, beauty products, and more. Explore our collections to find exclusive items at unbeatable prices.

2. Do you offer Cash on Delivery (COD)?

Yes! We provide Cash on Delivery (COD) as a payment option for all our customers across Kenya. Pay for your order when it arrives at your doorstep.

3. Where do you deliver?

We deliver nationwide in Kenya. Whether you’re in Nairobi, Mombasa, Kisumu, or any other city, we’ll get your order to you.

4. How long does delivery take?

Nairobi: Delivery takes 1-3 days.

Other cities: Delivery takes 3-5 days. We aim to get your items to you as quickly as possible.

5. Do you charge for delivery?

For a limited time, we’re offering free delivery on all orders as part of our promotion! Shop now and enjoy savings on delivery fees.

6. What payment methods are available?

We currently offer the following payment method:

Cash on Delivery (COD): Pay for your order when it arrives. We’ll be introducing more payment options soon to make your shopping experience even easier.

7. Do you have a physical store?

Currently, we operate solely online to provide a seamless shopping experience across Kenya. All orders are placed and processed through our website, with delivery right to your doorstep.

Didn’t find what you were looking for?

If your question wasn’t answered here, don’t hesitate to Contact Us and our team will be happy to assist you.

This FAQ page covers all key customer concerns while highlighting your unique offerings, like COD and current promotions.